Leading enablement & advocacy

client
Capital One
years
2024 to 2026
categories
[enablement]
role
Enablement lead, and experience and communications lead for the design system
team
Capital One, Enterprise Design System
scope
3,000+ cross-functional system consumers, 600+ designer training and onboarding, and 5 design system component libraries
access
password protected, ask Ashley for access
markdown
/ai/showcase/design-system-enablement.md
human
/design-system-enablement

## project

Scaling system adoption from education to enablement.
I helped make education part of the design system itself, with trainings, onboarding, office hours, and a quarterly forum for every level. I planned and taught trainings across product, tech, and design, and let what designers told us decide what came next.
before this work
A wall of documentation, with designers left to find their own way through it.

New sticker!

Field notes

Little things are hidden around the site. Find all nine to earn one of my sticker designs.

On the shelf

  • The tea on the table looks a little too full.
  • Someone should top up that mug once it runs dry.
  • The plants around here like a little attention.
  • The paper lamp on the shelf has a switch.
  • The red book on the shelf opens.
  • Turn the lights off and look near the plants.

Beside the menu

  • There is a cord hanging beside the menu.

Writing & talks

  • The projector on Writing & talks is ready to roll.

Studio

  • The laptop on the Studio page could use more stickers.